Terms and Conditions

These Terms and Conditions govern your use of the Gracious Ten Healthcare website at gracious10healthcare.co.uk.

By using this website, you agree to comply with these Terms and Conditions. If you do not agree with them, you should not use the website.

1. About Us

This website is operated by: Gracious Ten Healthcare Ltd.

Registered in England & Wales under company number 11355004

Registered address:
Unit 211, 69 Steward Street, Birmingham, England B18 7AF

Email: [email protected]

2. Website Use

This website provides information about Gracious Ten Healthcare, including our care and support services, approach and organisation. It is intended for individuals seeking care or support, their families and representatives, and health and social care professionals.

The information provided is for general guidance only and does not constitute medical advice, a care assessment, diagnosis, referral or a guarantee that a particular service is suitable or available.

3. Information About Our Services

The information on this website is intended to provide a general overview of the services and support offered by Gracious Ten Healthcare.

Individual care and support needs vary. Any decision about whether a particular service is appropriate will be considered based on the circumstances and assessed needs of the person concerned.

Submitting an enquiry through the website does not create a contractual relationship with Gracious Ten Healthcare or guarantee that services will be provided. An enquiry is the first stage of the process and may be followed by further discussion, assessment and consideration of suitability and availability.

Gracious Ten Healthcare reserves the right to decline an enquiry or determine that a particular service is not suitable or available in the circumstances.

4. Enquiries and Job Applications

The website allows visitors to submit enquiries about care and support services and to submit job applications.

Information submitted through these forms will be handled in accordance with our Privacy Policy.

Submitting a job application does not guarantee an interview, employment or any particular outcome.

Recruitment decisions are subject to Gracious Ten Healthcare’s normal recruitment and selection processes.

You are responsible for ensuring that information submitted through the website is accurate and not misleading.

5. Website Availability and Accuracy

We aim to ensure that the information on this website is accurate and up to date. However, we do not guarantee that the website or its content will always be complete, accurate, current, uninterrupted or error-free.

We may update, amend, suspend or withdraw any part of the website or its content without notice.

We are not responsible for the availability or content of third-party websites that may be linked to or referenced from this website.

6. Third-Party Websites and Services

The website may contain links to third-party websites or use third-party services and content.

These links and services are provided for convenience and information. Gracious Ten Healthcare does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.

Your use of third-party websites is subject to their own terms and privacy policies.

Where the website displays reviews or other content obtained from third parties, such as Google, that content is provided by the relevant third party and may not represent the experience of every person who uses our services.

7. Reviews and Testimonials

The website may display reviews from third-party platforms and testimonials provided directly to Gracious Ten Healthcare.

Third-party reviews are provided by the relevant platform or reviewer and reflect the views of the person who submitted them. They should not be taken as a guarantee of a particular experience or outcome.

Testimonials provided directly to Gracious Ten Healthcare are presented for illustrative purposes and may not be representative of every person’s experience.

8. Prohibited Activities

• Use the website for any unlawful, fraudulent or unauthorised purpose.
• Attempt to gain unauthorised access to the website, its systems, servers or security features.
• Interfere with, disrupt or place an unreasonable burden on the website or its operation.
• Introduce or transmit viruses, malware, malicious code or other harmful material.
• Use automated systems, including bots, scrapers or data-mining tools, to access, copy or collect website content without our written permission, except for legitimate search engine indexing.
• Copy, reproduce, modify, distribute or commercially exploit website content without permission,
  except where permitted by law.
• Remove or alter copyright, trademark or other proprietary notices.
• Impersonate another person or organisation or knowingly provide false or misleading information.
• Use information obtained from the website to harass, threaten, abuse or harm another person.
• Use the website in a way that breaches any applicable law or regulation.
• Attempt to bypass or interfere with measures designed to restrict or protect access to the website.

We reserve the right to restrict or suspend access to the website where we reasonably believe that these Terms have been breached or that the website is being misused.

9. Privacy and Cookies

Any personal information submitted through this website is handled in accordance with our Privacy Policy.

Our website may use cookies and similar technologies. Information about the cookies used and how you can manage your preferences is provided through our cookie consent mechanism and Cookie Policy.

You should not submit unnecessary sensitive or confidential information through website forms.

Where an enquiry form requests information concerning a person’s health or care needs, that
information should only be provided where it is relevant to the enquiry.

10. Website Liability

Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.

This includes liability that cannot lawfully be excluded or limited, including liability for death or persona injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to the above, Gracious Ten Healthcare will not be responsible for losses arising from reliance solely on general information contained on this website where that information was not intended to constitute professional advice, a care assessment or a guarantee of service suitability or availability.

We are also not responsible for losses arising from the use or unavailability of third-party websites or services linked to or accessed through this website.

Nothing in these Terms affects your statutory rights.

11. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to the website, our services or applicable legal requirements.

The latest version will be published on this page, together with the date it was last updated.

12. Governing Law

These Terms and Conditions and your use of this website are governed by the laws of England and Wales.
Any dispute arising in connection with these Terms or your use of the website will be subject to the jurisdiction of the courts of England and Wales, subject to any applicable legal rights or requirements.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Gracious Ten Healthcare Ltd
Unit 211,
69 Steward Street,
Birmingham,
B18 7AF

Email: [email protected]